If you are a healthcare professional, please see our privacy notice for our policy regarding personal data of healthcare professionals.
WHO ARE WE?
We are not required to have a data protection officer, so any inquiries about our use of your personal data should be addressed to the contact details above.
WHEN YOU USE OUR WEBSITE
Your web browser automatically sends us (and we may retain) information such as the:
- Internet domain through which you access the Internet (e.g., yourServiceProvider.com if you use a commercial Internet service provider, or yourSchool.edu if you use an Internet account from your school);
- Internet Protocol address of the computer you are using;
- type of browser software and operating system you are using;
- date and time you access our site; and
- the Internet address of the site from which you linked directly to our site.
We will use this information as aggregate data to help us maintain this site, e.g., to determine the number of visitors to different sections of our site, to ensure the site is working properly, and to help us make our site more accessible and useful.
We will not use this information to identify individuals. We will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information.
When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better.
WHEN YOU SUBMIT AN INQUIRY VIA OUR WEBSITE
When you submit an inquiry via our website, we ask you for your name and email address.
We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your inquiry in order to follow up on your interest and ensure that we have answered your it to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale.
Your inquiry is stored and processed by Phesi employees internally. We do not use the information you provide to make any automated decisions that might affect you.
We keep inquiry emails for two years, after which they are securely archived and kept for up to seven years, when we delete them.
YOUR RIGHTS AS A DATA SUBJECT
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.
If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.
If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.
You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.
Finally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling.
To submit a request regarding your personal data by email, post or telephone, please use the contact information provided above in the Who Are We section of this policy.
YOUR RIGHT TO COMPLAIN
If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. EU users can also contact the UK Information Commissioner’s Office via their website at www.ico.org.uk/concerns or write to them at:
Information Commissioner’s Office